Questions? Call the Engagement Ring Experts now at 646-758-0236

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Guaranteed 30-Day Returns  Lifetime Warranty  and Free Fedex Shipping

LIFETIME WARRANTY

GUARANTEE FREE FROM MANUFACTURER'S DEFECTS

At Diamond Classic Jewelry, we maintain the highest quality standards for all of jewelry during the manufacturing process and each item is inspected again by Quality Control before it is shipped to our customers. That is why we can confidently stand behind all of our merchandise and can guarantee that your diamond purchase will be free from all manufacturer's defects when it is sent to you.

 

REPAIR OR REPLACE AT NO CHARGE

In the event that there is ever a problem with jewelry you have purchased from us, you may contact us for instruction to mail it back to us. ( Please do not mail packages to us without a return authorization # and proper instructions. We will not be able to received it and it will be returned to you.) Once inspected by our experts, if the problem is determined to be caused from a manufacturer's defect, we will repair or replace the item  at no charge to you.

 

LOSS OR THEFT IS NOT COVERED BY THE WARRANTY

The ring or jewelry you purchase from Diamond Classic Jewelry IS NOT COVERED by the warranty if it is lost or stolen. You must purchase this insurance coverage. This type of insurance usually available from the company you purchase homeowners or renters insurance.

 

DAMAGE THAT IS NOT COVERED BY THE WARRANTY

If the damage is caused by normal wear and tear, work by another jeweler, or any other damage not due to manufacturing defect, the repair of your ring will NOT be covered by the warranty.

 

VOIDING THE WARRANTY

If another jeweler works on the ring, your warranty will be NULL and VOID

 

NON-TRANSFERABLE

This warranty is only valid for the person who purchases the ring.

 

KEEP YOUR RECEIPTS

For many reasons, it is always a good idea to keep your receipts, Certificate of Authenticity and Appraisal and Diamond Reports (if any) in a safe place. It will make the process much easier for you to repair or replace diamond jewelry in the event of damage, theft or loss.

 

TAKING CARE OF YOUR DIAMOND WEDDING RINGS

Although our jewelry is manufactured to the highest standards, diamond and gold jewelry is not indestructible and requires special attention and care.  Please read our section on Taking Care of Your Diamond Engagement Ring>>.

 

CONTACT CUSTOMER SERVICE

In the instance that you need to return your ring under the warranty, please contact customer service. You will be given a return authorization # and shipping instructions. Be sure that you have your receipt available to include in the return.

Please contact Customer Service if you have any questions.  646-758-0236